Privacy Policy
Your privacy and data security are important to DADAGLOBAL DATA. This policy explains how we collect, use, protect, share and manage your personal information.
Overview & Core Principles
We use reasonable technical and organisational safeguards to protect information transmitted between the mobile application, web portal and our servers.
We do not sell, rent, or monetize your personal information to third parties for advertising or marketing.
You can request deactivation or deletion of your account and eligible personal data through our account deletion process.
Information We Collect
When you create an account, fund your wallet, or use services on our platform, we may collect the following types of information:
- Personal Identifiers: Your full name, email address, phone number, username and profile information supplied during registration or updates.
- Financial & Wallet Data: Wallet balance records, payment references, virtual account information where applicable, and transaction records.
- Security Credentials: Passwords and transaction/login PIN information stored using the security mechanisms provided by the platform and not intended to be exposed as plain text.
- Transaction Beneficiary Details: Recipient phone numbers and other details required to fulfil airtime, data, cable TV, electricity and related service purchases.
- Verification Information: Information you submit when using supported identity or verification services.
- Device & Technical Diagnostics: Device type, operating-system information, IP address and relevant request/security logs used for fraud prevention, diagnostics and rate limiting.
How We Use Your Information
We use the information we collect strictly to deliver reliable, secure digital services, including:
To process airtime, data, cable TV, electricity, exam and other enabled digital service purchases.
To manage funding, balances, payments, withdrawals, transaction reconciliation and account records.
To authenticate transactions, protect accounts, detect abuse and investigate suspicious activity.
To provide transaction receipts, status updates, support responses and system notifications.
Third-Party Sharing & Service Providers
To perform requested transactions, we may share only the minimum information required with relevant service providers.
Recipient details and service/product codes may be transmitted to the provider needed to complete a requested purchase.
Payment references and required account information may be processed by payment partners for wallet funding and related payment services.
Information is not provided to third parties for their independent marketing or advertising purposes.
Data Security & Storage
We implement reasonable physical, administrative and technical security controls to protect information.
- Transport Layer Security: Network traffic is protected using HTTPS/TLS where supported.
- Credential Protection: Passwords and transaction credentials are protected using the platform's configured hashing/security mechanisms.
- Access Controls: Administrative access is restricted and monitored according to platform requirements.
- Rate Limiting & Firewalls: Relevant endpoints may use controls against abuse, brute-force activity and automated attacks.
Data Retention & Account Deletion Policy
Users have control over their account lifecycle and may request account deactivation or deletion. Requests can be submitted through the Account & Data Deletion page or from the mobile application.
How to Request Account & Data Deletion
- Submit a request through the Account Deletion Request page.
- From the mobile app, open Profile → Delete / Deactivate Account and submit your request.
- We may verify ownership before processing the request.
Processing: Once verified, the account can be deactivated or deleted by the authorised administrator. Certain transaction/audit information may be retained where required for legal, accounting, security, fraud-prevention or dispute-resolution purposes.
Children's Privacy
Our application and services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so that we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, security practices or applicable requirements. Updates will be posted directly on this page with a revised “Last Updated” date. Continued use of our app or web services after an update constitutes acceptance of the revised policy.
Contact Information
If you have questions, inquiries, feedback or concerns regarding this Privacy Policy or your data protection rights, please contact us: